The Website was prone to crashing with higher than standard load times. Additional infrastructure was added in an effort to compensate for the site’s declining performance which impacted the operations budget.
As part of a JetRails deployment, shopAKIRA.com is continuously monitored up to the first line of code by engineers at our Chicago-based NOC. During routine monitoring, the site load times started to demonstrate volatility. Our engineers recognized the occurrence and immediately engaged the shopAKIRA.com development team.
An extraordinary load was detected on the SQL database server which was further attributed to a specific line of code within a 3rd party Magento module. This module was running large-scale queries on a repetitive cycle causing load in the SQL database to spike from a baseline of 1% to between 60-70% of CPU utilization. This was overpowering the site and causing instability.