JetRails Always Right-Size means you only pay for what you use.
Customer Success Manager
JetRail’s phone support and response times are the best in the industry. Prefer Slack? So do our developers.
"Very responsive and service oriented. They have been a valued partner and helped immensely during a major website transition."
"Love our new hosting company! Thanks for being professional, informative and supportive!"
"Tom, Denis and the team at JetRails are second to none. Excellent customer service, rapid response and they know how to optimize and serve websites.
Thanks, JetRails Team!"
"Highly recommend JetRails for your ecommerce and enterprise hosting needs. Excellent support too!"
Our experience shows that performance is very similar across all platforms. They can all be configured to handle the same amount of traffic with the same perceived performance. In fact some customers opt for a multi-cloud HA strategy. It’s crucial to use each platform in its own optimal way.
All hardware and cloud providers take security very seriously. Data is always encrypted in flight and very strict access controls are in place via Web Application Firewall (WAF), Firewall, and system configuration. Security is paramount.
Fully automated scaling is available on AWS, but we find that it’s rarely required. Since the Digital Ocean and Server packages are less expensive, our clients enjoy more performance per dollar and add extra capacity only during the busiest times of the y
Everything needed to run a mission-critical eCommerce application. All JetRails clients are provided with a 24/7 USA Based support team, experienced system administrators, off-server backups, CloudFlare CDN, WAF, and platform acceleration via Varnish or FPC, along with our proactive monitoring and alerting systems.
JetRails provides 24/7/365 support by phone, ticket, and e-mail. We strive to resolve issues at the first touch point and have specialized hosting engineers ready and waiting to help!
Yes! We operate our own NOC (pronounced “knock”) and offer proactive monitoring services. We know very quickly if a site becomes unavailable to the public, and automatically open an urgent ticket to begin troubleshooting. In the case of a DDoS attack, for instance, we can often detect and resolve any issues before you know that your site was under attack.
The entire JetRails team is in the continental United States, and we assign a dedicated account manager for each client. This allows us to get to know our clients, and to advise and assist with ongoing maintenance scheduling, load testing, speed testing, security advice, and more!
Yes, we run a robust partner program in order to support web development teams and digital agencies as part of our commitment to meeting the ultimate needs of our clients. If your agency doesn’t partner with us yet, we’d welcome them to reach out!
It’s hard to tell without knowing the details. Deployments range from $150 to tens of thousands per month. Each store has a different traffic pattern, storage footprint, number of nodes in the web tier and size of database. Variations exist on VPN requirements, backup strategy, dev/staging environment and many other hosting specifics. Most importantly, we need to understand how you will interact with our team. Some customers need little more than a dedicated server while others depend on us for daily operational involvement. Let’s have a quick chat, click on the “Get In Touch” button.
We have many years of experience in successfully hosting a wide variety of Magento Open Source and Magento Commerce websites. We’re experts in hosting both solutions and would be happy to learn about the unique needs of your particular Magento instance in order to provide a Magento hosting environment that’s tailored to your needs.
Of course! We include everything necessary to run a blazing fast and highly optimized Magento 2 site, from Composer and Varnish to Elasticsearch and RabbitMQ.