A Headless Hosting front-end should be just as robust, fast, scalable, and secure as the BigCommerce SaaS back-end. Using well tested platforms such as WordPress and Drupal to provide ultra-fast infrastructure, hyper-vigilant platform security, ability to scale, and calm experienced guidance in times of crisis, JetRails is here to help. We focus on the five pillars of mission critical hosting: Speed, Security, Support, Scalability, and Stability.
JetRails commerce hosting experts are here 24/7 to lift the tech burden from your team. Whether you currently have a single server or an active cluster, we can help you sleep through the night or have a weekend without being on call. Refocus your team on completing other projects and let us handle the hosting infrastructure.
Our experience shows that performance is very similar across all platforms. They can all be configured to handle the same amount of traffic with the same perceived performance. In fact some customers opt for a multi-cloud HA strategy. It’s crucial to use each platform in its own optimal way.
Everything needed to run a mission-critical eCommerce application. All JetRails clients are provided with a 24/7 USA Based support team, experienced system administrators, off-server backups, CloudFlare CDN, WAF, and platform acceleration via Varnish, Redis, or FPC, along with our proactive monitoring and alerting systems.
Fully automated scaling is available on AWS, but we find that it’s rarely required. Since the Digital Ocean and Server packages are less expensive, our clients enjoy more performance per dollar and add extra capacity only during the busiest times of the year.
JetRails provides 24/7/365 support by phone, ticket, and e-mail. We pick up our phones within 10 seconds (no automated phone menus – get right to a hosting expert), and respond to tickets within 15 minutes. We strive to resolve issues at the first touch point and have specialized hosting engineers ready and waiting to help!
Yes! We operate our own NOC (pronounced “knock”) and offer proactive monitoring services. We know very quickly if a site becomes unavailable to the public, and automatically open an urgent ticket to begin troubleshooting. In the case of a DDoS attack, for instance, we can often detect and resolve any issues before you know that your site was under attack.
The entire JetRails team is in the continental United States, and we assign a dedicated account manager for each client. This allows us to get to know our clients, and to advise and assist with ongoing maintenance scheduling, load testing, speed testing, security advisement, and more!
It’s hard to tell without knowing the details. Deployments range from $99 to thousands per month. Each deployment has a unique traffic pattern, storage footprint, number of nodes in the web tier and size of database. Most importantly, we need to understand how you will interact with our team. Some customers need little more than a dedicated server while others depend on us for daily operational involvement. Let’s have a quick chat, click on the “Get In Touch” button.