Strengthening Site Stability, Up Time and Site Speed

Magic Murals
Magic Murals is a premium provider of custom wallpaper murals, wall wraps and large-scale printed graphics for homes, businesses and the design trade. Since 2010, their mission has been to deliver exceptional print quality and customer service at scale through a high-performing ecommerce platform.

Challenge

After trying both Rackspace and Google Cloud Platform, Magic Murals struggled with performance, reliability and a lack of expert support. They found themselves spending more time chasing vendors than improving their business. What they needed was proactive support, stronger uptime and better performance for their Magento site.

Solution

JetRails architected a fully managed Magento hosting environment designed for speed, security and long-term stability. The infrastructure included Varnish caching with the JetRails Magento extension, bringing their Time To First Byte down to 160ms. Beyond optimization, JetRails also provided 24/7 monitoring, hardened security and early vulnerability detection that allowed developers to patch issues before they became problems.

The hosting cluster was tailored to Magic Murals’ needs, providing a PCI Compliant environment with the performance and protection required to support both custom development and a global customer base.

Results

76.5%

Improvement in page speed

96%

Improvement in domain lookup speed

400%

Improvement in server connection time

43%

Decrease in average page load time

80%

Decrease in server connection time

49%

Decrease in domain lookup time

Magic Murals now benefits from consistently fast performance, expert guidance and a highly secure hosting environment. Their ecommerce site runs smoothly, while the JetRails team continues to provide responsive, proactive support that keeps their business moving forward.

“Prior to JetRails, my impression of hosting solutions was they were a necessary component but more or less sitting there in the background. Not the case at all with the team at JetRails. They have been proactively supporting us in every way possible, resulting in improved performance and a more secure environment.”

Mike Fleming
CEO

Magic Murals

“JetRails has been an outstanding partner and a great technical resource for our organization. Our hosting has been extremely reliable and performance has improved dramatically. Average page load times are down 43%, domain lookup times are down 49% and server connection times are down 80%. Overall, JetRails has helped us improve our user experience for every visitor.”

Scott Woodard
CMO

Magic Murals

Lessons for Other Brands​

Not all hosting is equal. Ecommerce sites need more than just servers. They need partners who optimize for speed, harden security and step in with expert support before problems reach the surface. The right infrastructure and team can dramatically improve performance and reduce time spent fighting fires.