About Us
‘’We are completely dedicated to ecommerce. Customer success is our #1 KPI.’’
Denis, JetRails COO & Co-founder
Migrating to JetRails has been one of the best decisions we’ve made. Support is there around the clock, extremely fast, and responsive. Our programmer is especially appreciative of our now stable and predictable environment, and he finally has some peace of mind knowing there is another team out there monitoring our site at all times.
The process of moving Bachrach.com to the eBoundHost JetRails® Pro Cluster Platform was the easiest transition I’ve been a part of. David also praised the flawless support team, saying it’s been instantaneous – there are no automated prompts. When you call, a real Magento specialist picks up the phone.
We sought a partner that not only appreciated our goals, but had the know-how to guide us in the right direction. eBoundHost was the perfect partner for this effort as their knowledge of Magento and knack for creating optimal user experiences is second to none.
Their technical support people are always available to help with questions. Server and network speed excellent. Everything works great. I highly recommend them!!! Thank you.
Fast, reliable, never down! I had troubles with my old provider in Croatia and their employee Denis went into some serious trouble to move my domain and help me out. Support is fast and great. Recommended highly!!
Always quick to respond, easy to deal with, and very helpful.
A great hosting provider, the only downtime I had in 2 years was announced in time and was only brief. And though we are from a different part of the world they still give great support.
The best host I ever had. What I like the most about them, is the support; very friendly, professional, and above all very prompt. All the requests are answered within minutes and unlike many other hosts their support is there 24 hours a day.
SUPER SUPPORT – even during “off hours” – Sundays & holidays. Responses have always been within minutes of the initial call or email. The BEST vendor I have ever used in my 10 plus years as a webhosting services consumer.
What a pleasure it is to host here! Best support I’ve EVER experienced, good tools, attractive plans. I can’t say enough about the responsive, supportive support staff!!
To sum up their superlative customer service I can put it in one sentence “every one works there as if the company belongs to them”. They go beyond expectations. I received help on my website, which is not even hosting related, saving me $$!
EXCELLENT across the board, super quick reply to questions.
You guys are great! Your customer service is outstanding You know, just mere words aren’t enough to express my gratitude & appreciation for the overwhelming support.
Little high in price but very good service.
An extremely solid and reliable host. Have been using them for some 3 years now and have experienced nothing but great service. Their technical support is friendly, professional, and quick to respond with any issue. If you want a reliable host with no BS.
They have been extremely helpful and have excellent customer service.
Not the cheapest deal, but the Tech support and Customer Service is the best. Anytime I have a problem, just a quick email and it’s fixed.
When I have had problems they have been very quick to assist me and very helpful.
GREAT customer service and tech support, with professional, yet personable service.
Awesome Service And Excellent Customer Service.
We are passionate about technology because it makes life better for those who are touched by it. Technology done right is exciting because its empowering, transparent and helps to accomplish more in less time. We work with the very best team members and serve only the best customers. We love what we do and the people we work with. If you are interested in learning more about joining our team, contact us.
