Background
Summary
Faced with escalating costs and performance challenges on Adobe Commerce Cloud, the industrial electronics ecommerce company Galco knew it was time for a change. They turned to JetRails to migrate to an open source Magento environment that could scale with their growing business. The result: improved stability, better performance, and infrastructure that puts control back in their hands. The migration took place in mid-2024 and nearly a year later, the results continue to validate the decision.
A Costly Platform with Diminishing Returns
Galco was spending a significant amount annually for Adobe Commerce Cloud enterprise features they didn’t use. When performance issues arose, the primary approach was to throw more hardware at the problem without real results. Meanwhile, Galco’s internal team felt that solutions were out of reach. The final trigger: an upcoming Adobe Commerce Cloud contract renewal, which gave them a narrow window to make a smarter move.
About Galco
Galco is a leading ecommerce-driven, MRO-focused distributor of industrial and commercial electrical and electronic control, automation and motion, lighting and power transmission products. Galco specializes in the distribution of hard-to-find products and offers a full suite of customer services including cross-referencing, technical support, custom control panel solutions, engineered systems, and both send-in and on-site repair. With more than 3 million SKUs available online and via knowledgeable call center agents, Galco offers fast, same-day shipping on in-stock items.
Solution
Open Source Magento
+ JetRails Managed Hosting
Galco decided to shift to open source Magento and needed a managed hosting partner that could:
- Ensure uptime and security
- Improve performance and cost efficiency
- Provide a responsive, U.S.-based support modely
JetRails delivered on all three. From day one, Galco had access to a scalable hosting architecture built on AWS, newly protected by Cloudflare (a clear improvement over Adobe’s Fastly implementation) and optimized for cost through reserved instances and strategic planning. JetRails’ deployment processes and monitoring tools further reinforced stability and responsiveness during the migration and beyond.
A Complex Migration, Handled with Care
Every migration of this size comes with its share of bumps and Galco’s was no exception. Syncing deployments across multiple nodes, for example, posed early challenges. But with support from the JetRails technical and customer success team, those issues were addressed quickly. “Migration isn’t always perfect,” Joe said, “but JetRails was quick to respond and fix things. That matters.”
Ongoing Optimization and Multi-Store Expansion
The migration also marked the start of an ongoing performance optimization project, with Galco working alongside a partner to fine-tune site speed and backend efficiency. As of early 2025, they have relaunched the site with a fresh design that is more responsive, but they continue to focus on additional improvements. At the same time, Galco is preparing to onboard multiple newly acquired brands using Magento’s multi-store functionality, made easier by JetRails’ scalable architecture.
Results
- Reduced downtime
Since switching, Galco has had fewer site-down incidents. - Lower total cost of ownership
AWS onboarding credits and long-term savings plans helped offset migration costs. - Faster response times
JetRails provided a clear support path, eliminating the delays of Adobe’s overseas escalation processes. - Smarter infrastructure
A scaling architecture replaces the fixed-resource model of Adobe Cloud, boosting performance and flexibility. - Focus on growth
With infrastructure challenges stabilized, Galco’s team is focused on growth initiatives including a multi-store Magento environment for newly acquired brands.
What Other Companies Can Learn
Galco’s story highlights a critical lesson for enterprise retailers: don’t pay for complexity you don’t need.
A well-architected open source environment, paired with a responsive and strategic hosting partner, can deliver the performance and reliability of an enterprise solution without the overhead.
Planning and alignment before the migration makes all the difference.
