At the end of the day, ensuring customer success is the core of our business and it’s what we do best. Our philosophy is simple: no matter what time of the day or night you need us, you will be directly connected to a JetRails team member within 10 seconds. We don’t like phone menus, so we don’t have them.
We are passionate about making life better and creating Magento success for business owners. We take care of your technology needs so you can focus on what you love: your business.
The JetRails formula for customer success is that we function as your in-house operations group from our main headquarters in Chicago, Illinois. We have a dedicated team devoted to your infrastructure and will interface directly with your developers and project managers. Working with JetRails is like annually reinvesting millions of dollars in infrastructure operations, hardware and facilities. Our focus is on the speed, security, uptime and stability of your website.
We are looking forward to working with you!
Your friends at JetRails