Partnerships and Alliances

The JetRails Chicago based team is dedicated to providing you with support for speed, security, scalability, managed services and crisis mitigation. Our philosophy is simple – when the phone rings, an e-commerce support expert picks it up in less than 10 seconds. When every moment counts, you should not have to wait for emergency support.

Why Partner With JetRails?

It’s quite simple. At the end of the day, e-commerce is about people – not servers. Our top priority is taking care of you, period.

Access to a proactive, dedicated account representative. We know each one of our partners and customers personally.
Magento & AWS certified team, based in Chicago, IL focused on providing white-glove services for merchants, including migrations, loading speed optimization, monitoring and scaling for ramp ups in traffic, debugging, and of course, security.
We’ve created Magento Extensions to improve security, monitor and instantly report exceptions, and simplify the clearing of CloudFlare’s cached files directly from your Magento backend. We’ve also built advanced uptime and performance monitoring and reporting tools, all of which are included for all of our customers, large and small.
Easy migration process, complete with user acceptance testing – nothing is left to chance.
For agencies that want to launch or migrate sites themselves, we can provision new hosting platforms on demand.

Partner Program Details

Marketing collaboration.
Sales support, co-selling, and bi-directional lead sharing.
Revenue Sharing.

Partnership Culture

We genuinely care about our customers and our partners. We believe in going the extra mile to bring success to merchants, and we choose to partner with like-minded organizations.

Our Story

2000

Shared, dedicated and virtual hosting services launch under the eBoundHost brand in Chicago, IL

2006

eBoundHost opens its first Data Center in the Midwest.

2008

eBoundHost opens its second Data Center in the Midwest.

2010

Managed Services Division launch, providing enterprise infrastructure services.

2014

The JetRails product launches under the eBoundHost brand, specializing in Magento optimized infrastructure for ecommerce platforms.

2017

JetRails launches as a separate brand, continuing the tradition of excellence in service and customer support.

Message From JetRails

At the end of the day, ensuring customer success is the core of our business and it’s what we do best. Our philosophy is simple: no matter what time of the day or night you need us, you will be directly connected to a JetRails team member within 10 seconds. We don’t like phone menus, so we don’t have them.

We are passionate about making life better and creating Magento success for business owners. We take care of your technology needs so you can focus on what you love: your business.

The JetRails formula for customer success is that we function as your in-house operations group from our main headquarters in Chicago, Illinois. We have a dedicated team devoted to your infrastructure and will interface directly with your developers and project managers. Working with JetRails is like annually reinvesting millions of dollars in infrastructure operations, hardware and facilities. Our focus is on the speed, security, uptime and stability of your website.

We are looking forward to working with you!

Sincerely,
Your friends at JetRails

Here is what our hard work accomplishes for our customers:
Better search engine ranking due to faster infrastructure and rapid content delivery
Higher conversion rates due to reduced friction and faster response times
Reduction of operational burdens; we handle the technology so you don’t have to
Ecommerce-focused best practices for operations and security
New technology is integrated to your platform as it becomes available

JetRails has been devoted to the technology needs of our customers for almost two decades.

Partner with JetRails

We are the acting Hosting Operations department for Creative Agencies, System Integrators and Developers just like you.

We will help you scope out, build, and operate hosted infrastructure on Dedicated Servers and in public clouds including AWS and Digital Ocean.

Why Partner With JetRails?

Partner Program Details

Partnership Culture