Faced with rising costs and ongoing performance issues on Adobe Commerce Cloud, Galco – an ecommerce-driven, MRO-focused distributor of industrial and commercial electrical and electronic control products – knew it was time for a change. In mid-2024, the company partnered with JetRails to migrate to an open-source Magento environment that could better support their expanding operations. With over 3 million SKUs available online and through expert call center agents, Galco specializes in hard-to-find products and offers a full suite of services including technical support, custom control panel solutions, and repair. Nearly a year after the migration, the move has proven successful, delivering improved stability, enhanced performance, and infrastructure that gives Galco greater control over their ecommerce future.
Galco decided to shift to open source Magento and needed a managed hosting partner that could:
Since switching, Galco has had fewer site-down incidents.
AWS onboarding credits and long-term savings plans helped offset migration costs.
JetRails provided a clear support path, eliminating the delays of Adobe’s overseas escalation processes.
A scaling architecture replaces the fixed-resource model of Adobe Cloud, boosting performance and flexibility.
With infrastructure challenges stabilized, Galco’s team is focused on growth initiatives including a multi-store Magento environment for newly acquired brands.
“JetRails solution was the most buttoned-up, the most complete, and we got a confidence level that they would be able to support us.”
Joe Garzia
CIO
Galco’s story highlights a critical lesson for enterprise retailers: don’t pay for complexity you don’t need.
A well-architected open source environment, paired with a responsive and strategic hosting partner, can deliver the performance and reliability of an enterprise solution without the overhead.
Planning and alignment before the migration makes all the difference.
